Other options

Click HERE for CD instructions.

Click HERE to have a USB drive or CD sent to you by mail.

Need help?

Try our Live Chat (when available).

Creating the CD on a Mac

The following instructions are for creating your boot CD on a Mac and then using it to remove a Windows password. These instructions are provided for your convenience, we do not offer Mac support. If you need further assistance, we suggest doing a Google search for the following keywords "burn iso mac". There are many websites with information on this subject.

Step #1 - Downloading the file

Start by downloading the file below and save it to your computer.

File Download Password Reset

Step #2 - Burning your CD

Get a blank CD-R disc and insert it into your CD drive.

Go to Applications - Utilities - Disk Utility. Then go to Images - Burn and find the PWR_Image.iso file you saved to your computer.

Burning from a Mac

When your CD is finished burning, you should have 2 .pdf files and 1 .txt file on your complted disc.

Booting your CD & removing your password

Once you have created the boot CD correctly, please click HERE for instructions on running Password Reset.