Password Reset Download - USB Version
The following instructions will allow you to create our bootable USB thumb-drive and test it on your computer free of charge. Once you have verified compatibility, you can purchase the activation key to complete the password removal process.
Some computers are not designed to boot from a USB device. If your computer has a CD drive, please use the CD version.
Please follow these instructions exactly as shown. Skipping any steps can result in an improperly created USB thumb-drive.
Download and unzip the files
a. Using a working computer connected to the Internet, download the three files below and save them to your desktop. (you must be logged on as an administrator privleged user)
File #2 DOS Files
File #3 Password Reset Files
Saving them to your desktop will make it easier to find them later.
b. Unzip the DOS_files.zip & PWR_files.zip by double clicking on them and then extracting them to your desktop by clicking Extract all files.
c. You will then have 2 new files on your desktop.
Formatting the USB drive
a. Insert a USB drive into a USB slot on your computer. AutoPlay may ask you what to do with the device. Simply close that window if it appears.
b. Right-click on the usb_format.exe file you downloaded to you Desktop and choose Run as Administrator. Or just double click the icon if you don't have the Run as Administrator choice.
c. If this warning comes up, just click Run.
d. You should then get the following window.
e. Set the File system to FAT, check the Quik Format box, check the Create DOS Bootable Disk, Browse to the DOS_files folder on your Desktop, click OK & then Start .
f. Cick yes to the following warning.
g. Click OK on the following window and then Close the USB format tool. Your USB drive is formatted.
h. Now open the USB drive with My Computer and open the PWR_files folder next to it.
i. Now copy the files from the PWR_files folder and paste them directy to the USB drives main directory. 2 of the files may become hidden and you will not see them on the USB drive. This is okay. Your USB drive is now complete.
Booting your USB drive & removing your password
Once you have created the boot CD correctly, please click HERE for instructions on running Password Reset.
