|
I pride myself in responding to all inquiries with fast, friendly, courteous replies. You will not find this level of customer service anywhere, I urge you to give me the opportunity by filling out the form below.
For the best results, please take the time to provide me with as much information as possible. With a full understanding of your situation, I can make an accurate assessment on how to resolve your problem and get you logged back in as quickly as possible.
I monitor messages 7 days a week, typically from 9AM to 9PM Pacific time, and often more. If you don't hear back within a reasonable timeframe, your email is not be getting through to me, or my replies are not getting back to you. If this is the case, please use my Support Forum link and post a message HERE. I've had my return messages bounce back to me on several occasions, so this can be somewhat common.
I absolutely can NOT reset email passwords, inquiries asking for help with an email password will not receive a reply, please contact your ISP instead, they can help you.
If you have not received your activation key, be sure to check your Junk/SPAM folder, it is likely located there.
|
